Letter to the Post Office from a small business

Letter to the Post Office from a Small Business

My name is Tori, I’m a new mum currently on maternity leave and working extremely hard on my business. I mainly sell greeting cards, that I honestly don’t make much profit on but still enjoy. It makes me smile and I excitedly rush to my emails each time an order comes in to see which one someone has chosen. I get up early in the morning, sometimes as early as 4am to prepare my orders and stick all my labels on. They are all paid for online so they’re ready to go. They then go under the buggy ready for the post office run later in the day.  
  I usually have 2-6 envelopes to send twice a week, but with the festive season I’ve been so lucky to get around 10-20 orders. (Thank you so much to everyone who’s ordered!) I’m always polite and friendly to everyone I see. Even if I’m having the worst day, my daughter hasn’t slept and I’m running on no sleep I put a smile on my face and tell everyone to have a great day. It’s just unfortunate that the people who work at the post office don’t do the same. I’m on maternity leave from a large retail shop, so I know Christmas can be stressful but never have I told someone their request is a ‘nuisance’ or that it’s ‘taking too long.’ This has been on separate occasions, and makes me feel awful about going into the post office. My request? Can I send my post please.  
  I need proof of postage in case someone’s order gets lost, as I can’t afford to cover it myself, so this does require them to confirm the post code and weight which I include on the front of the envelopes. I work so hard and have now been made to feel so uncomfortable about posting my orders. I don’t have another option, and I’m not going to stop going to the post office. I love what I do, and I’m hoping it will grow. We should be celebrating small businesses not making them feel awful each time they get the opportunity to send out something they’ve poured so much love into. Merry Christmas Post Office.

My name is Tori. Mama & Illustrator living in Brighton, England.

It's nice to meet you!




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